Your Care - Highgate Private Hospital

Your Care

During your stay in hospital, it is your consultant who will take personal responsibility for directing your care and treatment, in discussion with you. The hospital also has a resident doctor, known as an RMO, who is on site 24 hours a day.

Your nurse

Nurses work different shift patterns but care for specific patients each day. Your nurse will always introduce themselves to you at the beginning of their shift and will then visit you at regular intervals. You are also able to call for a nurse at any time by using the nurse call button.

Consenting to surgery

We need your consent before examining or treating you. If your treatment involves sedation or a general anaesthetic you will be asked to sign a consent form (you can withdraw your consent, if you later change your mind). Remember to tell us if there is any procedure you do not want to happen.

Infection prevention

Please be assured that Highgate Hospital complies with a strict infection prevention programme.  We take the prevention of infection very seriously, for example, the furniture in patient ensuite bathrooms has an antibacterial additive built into it providing a unique and effective defence against germs for the duration of the product’s life.  However, there are also many things you can do to help including:

  • Bring personal toiletries with you including soap and a clean flannel.
  • Bring a container of moist hand-wipes with you so that you can clean your hands whenever you need to.
  • We will provide a moist hand-wipe on your meal tray, use it at the start of the meal to ensure your hands are clean before you eat.
  • Ensure you always wash your hands after using the toilet.
  • Hospital staff routinely wash their hands or clean them with alcohol gel before examining patients or performing a procedure.  If you do not see them do so, please do not be afraid to insist that they do.
  • Try to keep your room and bed-table reasonably free from clutter.
  • Unless instructed otherwise (by the physiotherapist, for example) wear something on your feet when walking around in hospital, a comfortable pair of slippers is fine.
  • Inform your friends and family not to visit if they have coughs, colds or any other illness.
  • Let us know if you or any of your close family have been an inpatient in an NHS hospital or nursing home in the past year.