In order to protect our patients’ confidentiality, we can only give information on their condition to their next of kin, with their permission. If you wish to contact family or friends staying in Highgate Hospital, please telephone the hospital on 020 8341 4182 and you can be transferred directly to their room.
Friends and relatives are welcome to visit at any time throughout the day, but we ask that after 9.30 pm all visitors liaise with our nursing staff on 020 8341 4182 extension 5069 prior to visiting. You are welcome to join your friend or relative for meals or drinks in their room, any items will be charged for. We ask that all visitors report to the nurses’ station first so that we can ensure visits do not disturb patient care.
There is limited onsite parking in our small car park located either side of the hospital’s main entrance. If there are no spaces, you can park on the roads surrounding the hospital but please be aware that parking restrictions are in place between 10 am and 12noon. For directions to the hospital, please see ‘how to find us’.
Before coming into the hospital, please remember and abide by the following important infection prevention advice:
- Do not to visit if you have coughs, colds, diarrhoea, vomiting or any other illness or infection which may create an additional risk for the patient.
- Routinely wash your hands or clean them with the special alcohol gels available inpatient bedrooms or on the ward corridors, as advised by the nurse in charge. Do this when you enter or leave a patient’s room or other areas of the hospital.
- If you are concerned about the hand hygiene of doctors, nurses or anyone else who comes into contact with the patient you are visiting, you are encouraged to ask them whether they have cleaned their hands. Likewise, if you see something that has been missed during cleaning, please report it to the nurse in charge.
- If you have any questions or concerns regarding infection prevention please do not hesitate to ask a nurse.