How we work with our doctors – CMA

In October 2014, the Competition and Markets Authority (the ‘CMA’) published the Private Healthcare Market Investigation Order 2014 (the “Order”) following its investigation into the private healthcare industry. The Order imposed requirements on private hospital operators to disclose certain information in relation to referring clinicians (as defined by the Order) for the benefit of patients. Full details about the investigation and the Order can be found on the CMA web page. The information provided by Aspen Healthcare below is required by the Order.

At Aspen Healthcare, we work with our doctors to ensure they can focus on high quality patient care. In keeping with one of Aspen Healthcare’s core values ‘Investing in Excellence’ we supply in depth training and development for all of our staff.

Highgate Private Hospital provides the following services to Consultants and Clinicians:

Low-Value Services

General Services

• Provided to ensure clinical safety, including in-house training such as Basic Life Support training
• Operational services to ensure a smooth patient pathway as part of normal business such as patient admission, administrative and billing
• Insurance and indemnity cover in respect of the treatment of National Health Service (NHS) patient

​Basic Workplace Amenities

• Stationary to the extent that they are available to staff and persons working at the facility generally
• Mail and post-room services to the extent that they are available to staff and persons working at the facility generally
• Tea, coffee, refreshments and meals
• Car parking

General Marketing & Promotional Services to be able to operate a Commercial Business, Including but not limited to:

• Production of consultant directories and website profiles (digital and print)
• Production of facility branded business cards and correspondence material
• Production of general marketing material (digital and print) as well as literature, including GP, Health Care Professional and direct to patient mailers
• Production of advertisements and media placements to promote the services of the business and Consultants/Health Care Professionals
• General promotional events such as hospital-based and offsite seminars with Consultant/Health Care Professional speakers
• Promotional items including branded post-it notes, pens, mouse mats etc.

Corporate Hospitality, Proportionate and Reasonable to the Nature of the Business Including:

2021

2020 
No corporate hospitality during the pandemic.

2019

2018

Higher-Value Services

Clinician Advisory Services

Private hospital operators are required to disclose details of certain paid services provided by referring clinicians to them in addition to exercising Practising Privileges at that hospital. Clinician Advisory service information is shown below:

Dr Voi Shim Wong, Consultant Physician and Gastroenterologist
Dr Wong acts as the Chairman for our Medical Advisory Committee and will remain in that role through to August 2020

Clinician Financial Interests in Aspen Healthcare

Private Hospital operators are required to disclose details of referring clinicians practising at their facilities who have a share or financial interest in those facilities or any equipment used. Some clinicians may own shares in their practising facility. Relevant shares/financial interests are shown below:

No current shares/financial interests

The information disclosed on this page in accordance with the Private Healthcare Market Investigation Order 2014 is true and accurate to the best of Aspen Healthcare’s knowledge and belief.