Our Accreditations

Awards 2020-21

  • COVID Response Awards: Best COVID-19 Response In Healthcare (over 15m turnover)
  • COVID Response Awards: Best Communication During COVID-19
  • UK Customer Experience Awards 2021: Business Change and Transformation
  • UK Business Awards 2021: Health and Wellbeing
  • UK Employee Experience Awards 2021: Health and Wellbeing of Employees
  • UK Employee Experience Awards 2020: Employee Training and Development
  • UK Employee Experience Awards 2020: Delivering Customer Experience
  • UK Customer Experience Awards 2020: Customer Experience in the Crisis
  • UK Customer Experience Awards 2020: Putting customers at the heart of everything
  • LaingBuisson Awards 2020: Primary Care & Diagnostics
  • LaingBuisson Awards 2020: Hospital Group
  • Training Journal Awards 2019: Best Customer Experience Programme
  • UK Employee Experience Awards 2019: Overall Winner - Innovative Employee Engagement
  • UK Customer Experience Awards 2019: Customer Experience Training
  • International Customer Experience Awards 2019: Customer-Centric Culture – Transformation
  • UK Customer Experience Awards 2019: Customer-Centric Culture
  • International Customer Experience Awards 2019: Employee Empowerment