Important notice: Network issues

Latest update as of Monday 23 August: All issues have now been resolved and APAS is working as normal.

We wish to inform our patients that Highgate Private Hospital is currently experiencing technical difficulties with our patient administration system. This is resulting in delays in booking new appointments or changes to existing appointments.

Patient who already have appointments:
Patients who have an upcoming appointment should arrive at the appointment time scheduled and report to the reception desk as normal.

Patients wishing to make an appointment (or follow-up):
Patients who wish to book an appointment or follow-up are advised to email and we will add your details to our list of requested appointments. Once the system is up and running again we will contact you to confirm your appointment booking.

Please be assured that we are working to resolve this issue as quickly as possible and we apologise for any inconvenience caused.

Page last reviewed: 23 August 2021

Date: 19/08/2021
By: Mehdi