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Highgate Private Hospital is a member of the trade association for independent hospitals, AIHO (the Association of Independent Healthcare Association). AIHO represents over 200 hospitals that provide services to insured, self-paying and NHS-funded patients. AIHO works with the Care Quality Commission to influence, impact and represent the high standard of quality care members provide patients within an independent healthcare setting.
We are proud to present the 2017 Quality Account for Highgate Private Hospital. This is our annual report to the public and other stakeholders about the quality of services we have provided over the last year and also, importantly, to look forward and set out our plan of quality improvements for the following year.
It provides a balanced view of what we are good at and where additional improvements can be made. The experience that patients have in all our hospital/clinics is of the utmost importance to Aspen and we are committed to establishing an organisational culture that puts the patient at the centre of everything we do.
We aim to keep developing our initiatives around quality and safety to ensure we are able to bring further benefits to our patients and the care they receive.